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What is Telehealth?

The Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services defines telehealth as the use of electronic information and telecommunications technologies to support and promote long-distance clinical health care, patient, and professional health-related education, public health and health administration. Technologies include video conferencing, the internet, store-and-forward imaging, streaming media, and terrestrial and wireless communications.[1] 

What insurance companies offer reimbursement for Telehealth services?

State law/regulations are the determining factors for telehealth (or telemedicine) reimbursement. Currently, there are over 30 states that have adopted state telehealth laws and reimbursement policies, including the District of Columbia. Proper enrollment is essential to increase your chances to receive reimbursement. Both Medicare and Medicaid reimburse for telehealth programs. See for more information.

The Woes of Hospital Privileging for Telehealth Services

The credentialing and privileging process would not be as cumbersome as suspected. Most states and facilities adhere to AMA guidelines, which provide a one-step privileging process for local and telehealth entities.



How To Qualify for Telehealth Reimbursement

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[1] Health Resources and Services Administration Federal Office of Rural Health Policy. Available from: